Help and support
The Good List is run by a small local team. A real person answers, usually within 2 days.
Contact us
- Email: info@thegoodlist.co.za
- WhatsApp or call: 063 685 1378
- Or write to one of the team directly: see Contact us.
A comment is false, unfair or rude
- Tap ⋯ on the comment and choose a reason. Once 3 neighbours have reported a comment, it’s hidden until we’ve looked at it, and we aim to respond within 24 hours.
- You can also block someone from the same menu, so you no longer see their comments.
Your business is listed, or its details are wrong
- Tap “Is this your business?” at the bottom of its page to claim it, or contact us to correct its details or remove it. We’ll check it’s really you first.
Delete your account and data
- In the app: Profile → Delete my data. It removes your profile, comments, votes, likes, saved businesses and account straight away.
- Or ask us by email or WhatsApp, and we’ll do it within 30 days. See the privacy policy for your rights.
The rules
- Read the community guidelines and terms of use.